Our Services
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Frequently Asked Questions
At NextGen, we understand the urgency of debt recovery. We can initiate the debt collection process within 24 hours of your instruction, utilising our same-day debt collection decisions to expedite recovery efforts.
We provide a wide range of debt collection services, including commercial debt recovery, personal debt recovery, unpaid invoices collection, construction payment disputes, rent arrears recovery, loan recovery services, investment scam recovery, romance fraud recovery, employment tribunal debt recovery, and divorce settlement recovery.
No, you do not need a CCJ for our no CCJ debt recovery services. Our professional debt collection agents can recover your funds without court action, ensuring a smooth and efficient recovery process.
If a debtor refuses to pay, it can lead to serious consequences, including negatively impacting their credit file and potentially resulting in County Court Judgments (CCJs), bankruptcy, or liquidation. To avoid these outcomes, we utilise various techniques to ensure fast recovery without the need for court action. Our experienced agents employ effective negotiation strategies and create a sense of urgency.
Our commitment to debt recovery is unwavering, whether it involves immediate collection or a longer process. We understand that our client's success directly impacts both their financial situation and our reputation. By aligning our goals, we work tirelessly to achieve the best outcomes. This partnership approach ensures that we remain focused and dedicated, adapting our strategies as needed to meet the unique circumstances of each case. Our shared commitment to success drives us to strive for effective and timely resolutions.
We offer advanced tracing services for debtors, utilising sophisticated tools and resources to locate hard-to-find individuals, even if they have left without a forwarding address.
Our professional debt collection agents manage all interactions with respect and professionalism, ensuring that your reputation remains intact while pursuing effective debt recovery.
While the following documentation can be helpful in supporting your claim for debt recovery, please note that you may will not nee all of this information, and this list is not exhaustive:Invoices and Bills: Clear copies of unpaid invoices showing the amounts owed and the services or products provided can be beneficial.Contracts and Agreements: If available, include any signed contracts that detail the terms of the debt, such as payment schedules.Correspondence: Collect any communication, such as emails, messages, Whatsapp, facebook all can acknowledge the debt.Payment Records: Documentation of any payments made or missed can help clarify the outstanding balance.Court Judgments: If there are any legal judgments confirming the debt, they can serve as solid proof.Correspondence: Collect any communication that acknowledges the debt, including chat logs from platforms like WhatsApp, Facebook Messenger, and other messaging services. In today’s digital world, these logs can serve as valid proof of debt by capturing discussions regarding the obligation.Remember, you don’t need to gather everything on this list to get started. If you have questions or need assistance, our dedicated team at NextGen Debt Recovery is here to help! We understand that navigating debt recovery can be overwhelming, and we aim to provide support and clarity throughout the process. Feel free to reach out to us by phone or email—we’re here for you!
At NextGen Debt Recovery UK, we accept debts starting from a minimum amount of £1,000. This threshold allows us to effectively manage and recover various types of debts, ensuring our clients receive the best possible service.
At NextGen Debt Recovery UK, we accept debts starting from a minimum amount of £1,000. This threshold allows us to effectively managFor clients with debts below £1,000, we provide a range of free tools and resources to assist in recovering their money. These tools can help you manage the recovery process independently and effectively. Get in touch today and see how we can help.e and recover various types of debts, ensuring our clients receive the best possible service.
For debts above £1,000, we follow a structured debt recovery process that includes payment processing, allocation of funds, and ongoing communication with our clients. Our professional debt collection agents utilise advanced debt recovery technology to ensure an efficient and transparent process. When necessary, we conduct in-person visits to the debtor, equipped with body cameras. This approach not only reinforces to the debtor that we are serious about recovering the debt. Knowing they are being recorded often encourages debtors to engage with us and take the matter seriously, facilitating a quicker resolution. If you're ready to take the next step in recovering your debts or have any questions about our process, contact us today at NextGen Debt Recovery UK. Let us help you regain control of your finances!
To start the debt recovery process, please provide the debtor's name and address (which we will verify through tracing), the total amount owed, a brief description of what the debt is for, and any proof of the debt such as invoices or contracts. Additionally, including any previous communication history with the debtor will help facilitate the process.
We charge a 15% success fee only when the debt is successfully collected. Additionally, recoverable expenses incurred during the process will be reclaimed from the debtor and reviewed on a case-by-case basis. This structure ensures alignment of our interests with those of our clients.
We determine if a debt is recoverable by verifying that it is genuine, locating the debtor through tracing systems, conducting financial checks to assess their ability to pay and ensuring the debt is legally enforceable.
We take a serious stance on ensuring that debtors are held accountable for their obligations. To prevent any attempts to evade payment, we utilise body cameras to capture evidence during interactions with debtors. This not only provides a clear record of communications but also serves as a deterrent against non-compliance.
You will receive regular updates on your debt recovery case, typically at key milestones or whenever there are significant developments. We aim to keep you informed on a bi-weekly or monthly basis, depending on the complexity of the case and your preferences. Additionally, if there are any urgent updates or changes in the debtor's situation, we will communicate those immediately. Our goal is to ensure you feel informed and confident about the progress being made toward recovering your debt.
Yes, our debt recovery agents are thoroughly trained in negotiation techniques, understanding the importance of effective communication in resolving disputes and reaching agreements with debtors. This training equips them to handle various scenarios, enabling them to remain composed and focused while working towards a successful resolution. Additionally, our agents are incentivised to recover debts, which aligns their goals with those of our clients.
While we strive for successful debt recovery and employ various effective strategies, we cannot offer a guarantee for complete recovery in every case. Anyone offering guarantees should be viewed with suspicion, as there are no 100% methods for ensuring recovery in every situation. The outcome often depends on several factors, including the debtor's financial situation.However, we do everything possible in the due diligence process to reduce the risk of failed collections. Our experienced team is committed to maximising recovery efforts and leveraging all available tools to achieve the best possible results. We focus on transparent communication, keeping you informed throughout the process and ensuring you understand the steps being taken.
When a debtor makes a payment towards their debt, the following process takes place:Payment Processing: Upon receiving the payment, it is processed through our secure payment system. This typically takes 1-3 business days.Allocation of Funds: The payment is allocated to the outstanding debt amount. After deducting our success fee, the remaining balance is confirmed to the client.Holding Period: We hold the collected funds for a period of 30 days to ensure that the payment is secure and that there are no disputes or chargebacks.Funds Transfer: After the 30-day holding period, the confirmed amount (debt amount minus the success fee) will be transferred to the client’s designated account. This transfer typically occurs within1-3 business days after the holding period.Ongoing Communication: Throughout the process, we maintain transparent communication, providing updates to our clients regarding their payments and any relevant details about their accounts.Important to note: In this industry, many established companies do not disclose when money has been collected from debtors for clients. That’s why it’s essential to choose a transparent company like ours, which provides clear information on how money is paid out on our website and during communicationsIf you have any further questions about how we handle payments or require additional information, please don't hesitate to reach out to us!
The minimum debt amount helps us allocate resources efficiently and provide cost-effective debt recovery solutions. Recovering smaller debts can be challenging and may not be financially viable for both our clients and our agency.
